Lady patron: I need a tax form.
Liberrian: Which one?
Lady patron: I don't know, just give me the tax forms.
Liberrian: Sorry, I am not a Tax professional. If you know which form you need, I can help you find it.
Lady patron: I'm not sure, I think I need WD1040.
The Liberrian showed her where the reproducible tax forms were. She looked at the notebook, made a call on her cell phone, then she left without any tax form at all.
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